Telephone Counselling

Telephone Counselling

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A different experience

The benefits of counselling can be experienced over time in subtle changes of thoughts, feelings and interactions and in some cases, one call can help to talk through any confidential concerns. 

Telephone counselling can be just as affective over the phone in helping with peace of mind, talking through what you’re experiencing and building a therapeutic relationship with another person, especially when it’s difficult to express your thoughts and feelings with friends or family members. In some cases, it may somehow feel like a burden by sharing what troubles you with others, but counselling helps to re-experience what it’s like to be truly heard and have someone be present with you in the struggle. 

With a qualified professional, your wellbeing is the primary focus. Where it maybe difficult to talk about certain topics, are ‘socially rejected’ emotions such as guilt, shame or anger, counselling provides a non-judgemental space to process what’s coming up for you and provide help in understanding things differently or in more depth.

Counselling during Lockdown

If you’re currently staying at home due to lockdown and worried about housemates or family listening, here are some tips:

  • You can use headphones, or hands-free earpieces, so your counsellor won’t be heard by anyone other than you
  • It’s okay to ask your counsellor to pause while you wait for your fellow house member to walk by
  • You can play music or something similar to create some background noise
  • If you feel able to, it’s recommended to let whoever else is in your home know that you’ve got a counselling call (or just “important call”) at the time slot you have, and you’d really appreciate it if they could be out of the house for that time
  • Failing that, perhaps you could take the session as a call while you walk around the local park 

Book in an initial session

Schedule in a time and date that works best for you.
Sessions are confidential and adhere to the BACP guidelines for Counselling and Psychotherapy best practice. Click here to find out more about the Counsellor, Amanda.

Emergency Phone Numbers in the UK

To speak with someone urgently, here are some organisations you can reach out to:

Text SHOUT to 85258


Call 116 123

Calm Zone

Call 0800 58 58 58


Infoline: 0300 123 3393

The Mix

Call 0808 808 4994

Call 0800 068 41 41

Here are details of international support organisations based outside the UK.

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